Do I need WIFI to use your service?

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Although we do recommend you use WIFI for the best possible experience, it is not required to use our service.  As long as your connection is 4G or LTE, then you should be fine.  If you do experience connection issues, you can simply switch to audio-only, when connected to a doctor, and your connection will improve.

If switching between WIFI and 4G/LTE it may be helpful to reboot your device before attempting to connect. 

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